Payment Operations
We help you manage more than payments – we help you manage outcomes.
At Pathtivity, we understand that the complexities and nuances of today’s payments solutions can be challenging for you and your team. Our consultative approach doesn’t stop at creating and implementing the best overall solution for you – we help you continually optimize your solution, and then deliver critical services on the backend to help further drive operational efficiency. Value added services – including managing vendors, chargebacks, and returns are all things that we do to ultimately help you arrive at the best possible payment outcomes.
Vendor Management
Based on the needs of your business, we choose the best vendors to drive the best results. We evaluate their policies and procedures, secure the best pricing, ensure compliance, and monitor thresholds to be sure your business is in good standing. Ultimately, our job is making sure they’re doing their job.
Chargeback Management
The chargeback process is tedious and time-consuming – but it’s nonetheless a vital component of your payment operations. Our team has the time and the talent to do the “dirty work” for you. We handle the process from beginning to end, making the strongest case for merchant won disputes.
Return Management (ACH)
ACH returns are a natural part of doing business – but they don’t have to be a burden to you. Our experienced team will take a hands-on approach to ACH return processing and monitoring to ensure your payments run the most efficiently – every time.
NACHA File Creation
Pathtivity adheres to all NACHA rules when providing ACH services on your behalf.
Ask us how our operations can help drive success for your business.